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About InsureThat

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What is InsureThat?

InsureThat is rapidly becoming a competitive force in the consumer insurance market with tens of thousands of policyholders nationwide protected by our products. We want to put our customers at the heart of everything we do, by offering simple, clear and affordable insurance policies from reputable underwriters that consumers can trust.

You can buy online quickly through this website, or pick up the phone to our dedicated and friendly team of knowledgeable advisors, who will be happy to answer any questions you have, or walk you through cover levels to suit your needs, and arrange cover for you immediately.

We want to make choosing and buying insurance simple by offering clear and unbiased advice, and want to take the pain out of making a claim by making it as quick, hassle-free, and efficient as possible. We believe insurance should be simple.

Our aim is to continually add to and improve the products and services we offer, so that we can provide the best products and customer experience in the market, and strive towards being known by consumers as the best company in our industry at what we do.

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A Brief Introduction

The company was launched in 2008 by a team of experts from the technology and advertising sectors with a simple objective: to provide customers with comprehensive cover for their home Sky and satellite TV equipment.

We experienced rapid growth and in a move to further improve the cover offered to our policyholders, the company became regulated by the Financial Conduct Authority, and we engaged the leading insurer AXA to underwrite our products. By 2013, our commitment to service excellence led us to increase the size of our network of in-house engineers and trusted partners to repair and replace faulty equipment.

Today we protect more than 30,000 homes and have expanded our product portfolio to include affordable cover for home appliances and entertainment equipment, as well as comprehensive write-off protection for vehicles.

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Meet Our Team

The InsureThat team is made up of professionals with experience across a wide range of sectors, including advertising and innovative technology development.

Richard Lee

Managing Director

Ben Lilywhite

Sales Director

Hayley Wall

Head of Customer Care

Simon Missin

Head of Retailer Services

Jessica Lee

Head of Operations

Sean Grady

Head of Technology

Rebecca Dance

Head of Risk & Compliance

Maxine Phillips

Head of Finance

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Customers are at our heart

Every insurance product we offer is designed with you in mind. Every new product journey starts with the same question: how can we help to protect you and your finances?

A competitive force

Tens of thousands of policy holders across the UK are protected by InsureThat products.

Keeping things simple

We don't bamboozle our customers with jargon - we always use clear, simple language to make sure everyone understands quickly and easily what our products are about.

Always innovating

We are constantly striving to provide even more insurance products to further protect you and your finances.

Here to help

We have made it as easy as possible to buy your insurance on this website, but if you have a question or need any advice, you can simply pick up the phone and speak to our friendly and knowledgeable advisors.

Based in the UK

Our head office and main call centre is based in Shrewsbury, Shropshire, and we serve customers all over the UK.

What Our Clients Say

Having previously experienced many challenges within the GAP market, we have found the InsureThat approach very refreshing. Their scheme has not only increased positive consumer outcomes but has made the whole process much simpler for our sales team and as such we have seen the benefits across our whole business. Since our initial launch, the InsureThat team have been fantastic, providing training sessions for each of our 25 sites, branded POS materials and a robust online portal fulfilling the regulatory requirements. InsureThat have continued to deliver both ongoing support at ground-level and detailed statistics and analysis at management level.

Rodger Pitcher, Group F&I Manager, Van Monster